| |
Computer Support & Information Services Policies and
Related Information
-
All employees are expected to read and abide by the
computing policies of the Hospital, the University, and CSIS -- Computer Support
& Information Services.
-
If your machine is continually experiencing popup ads or
has other signs of malicious software (for questions about spyware, adware, and
malware in general, please see the FAQs), we
will investigate the problem on your PC, but we will probably decide to return it to our
offices to backup, wipe, and re-image the machine. In a small number of
cases, it may be possible to remove the offending software when we initially
look at the machine, but in the majority of cases, we find that it can take
longer to clean a machine than to reinstall Windows on it, and we find that
cleaning a machine is not always 100% effective.
-
Peer-to-peer file-sharing software is prohibited on our
computers, as it often brings with it other software that threatens the
integrity and security of the computer, other computers in the network, and any
Patient Information stored on the computer or the network. Additionally,
said software is commonly used for transport of copyrighted materials across the
network, which is a violation of University policy, including those computers on
the hospital network.
-
If your computer is found to be interacting with the
network in a negative way, for example by forming a large number of connections
to other computers or attempting to infect other computers, it may be
disconnected from the network by the networking group. If this occurs, we
will have to take the machine, back it up, wipe the drive, and reinstall Windows
on it. After this occurs, then we will make a request to the appropriate
networking group to reactivate your port. This process can take a fair
amount of time.
-
When we reinstall Windows on a computer, expect a
turnaround time of approximately 3 days. Check the FAQ for a description
of what is involved.
-
Click below for a short list of the Hospital computing
policies.
Hospital
Policies
-
Click here for a short list of the University computing policies.
University Policies
If you have any questions regarding these policies, please
contact us.
Last updated: 12/09/04
|
